Payment Portal Privacy Policy

This Privacy Policy governs Your use of the CitePayUSA payment portal where you may access various services, including the ability to view amounts due under Your account, make payments through the portal, establish payment arrangements, and maintain and update contact information and preferences ("Payment Portal"). By using the Payment Portal, you agree to the terms of this Privacy Policy.

"Subscriber" means a government agency, court, or municipality that has subscribed to use the Payment Portal enabling it to collect payments through the Payment Portal and to host and update Your account information.

"You" are an individual that has been invited to use the Payment Portal by a Subscriber to make a payment and access, maintain and update the account information the Subscriber has on file for You.

"Justice Systems" means Justice Systems, Inc. and its affiliates. Justice Systems has licensed the Payment Portal to the Subscriber to use.

Information Collected

Your use of the Payment Portal involves You submitting and verifying information provided by the Subscriber for the purposes of keeping updated account information for Your account and making a payment online. The types of information that may be collected are:

Unique Identifiers First and last name, social security number (or a portion thereof), mailing address, billing address, telephone number, email address, account name, IP address, geolocation, tax identification number, or other similar identifiers
Personal Information First and last name, social security number (or a portion thereof), address, telephone number, email address, credit card or debit card information, bank information, ACH information, tax identification number, or other similar information related to making payments or contacting You
Age Information Birthdate
Commercial Information Payment history
Geolocation Data IP address and geolocation
Other Information Contact preferences and consents, username and password for use of the Payment Portal, original creditor information, and other similar information.

The information collected either comes from You or the Subscriber. Justice Systems has no control of the information collected by the Subscriber outside of the Payment Portal nor does Justice Systems validate the information You provide.

Use of Information

Justice Systems will use and save Your information to satisfy the reason You provided the information. Justice Systems may also use Your information:

Use of Cookies

Justice Systems currently does not use cookies with the Payment Portal but reserves the right to do so in the future for the purposes of processing payments, understanding Your preferences based on previous or current site activity, and to compile aggregate data about site traffic. All this information would be used to assist Justice Systems in providing improved services and providing better site and user experiences.

Cookies are small files that a site or its service provider transfers to Your computer's hard drive through Your Web browser (if You allow) that enables the site's or service provider's systems to recognize Your browser and capture and remember certain information. Through Your browser (i.e., Internet Explorer), You can choose to have Your computer warn You each time a cookie is being sent, or You can choose to disable third party cookies and enable first party cookies. You can learn how to enable these setting by accessing Your browser's help menu.

Sharing of Information

Justice Systems does not sell Your information and only discloses information in compliance with applicable laws and regulations. Justice Systems may share Your information with:

Please note that Justice Systems does not have control over the information sharing practices of the Subscriber or with which third parties Subscriber shares information. Please consult the Subscriber's privacy policy for information related to its information sharing practices.

Protection of Information

Justice Systems maintains PCI-DSS compliance for the Payment Portal and undergoes annual audits to certify that compliance. Justice Systems stores information in secured networks that are only accessible by a limited number of authorized personnel that need access to allow Justice Systems to provide the Payment Portal. Justice Systems utilizes a variety of technical, physical, and administrative security measures (e.g., firewalls, encryption, and network access controls) to maintain the security of the information contained within the Payment Portal. While Justice Systems protects the Payment Portal, You are responsible for keeping Your username, password, and account information private. You are also responsible for making sure Your personal information is accurate and up to date.

If Your account is closed, Justice Systems may keep Your information as required by law and according to its data retention policy. If Justice Systems does, Justice Systems will continue to handle the information as described in this Policy.

Please note that Justice Systems does not have control over the security practices of the Subscriber. Please consult the Subscriber's privacy policy for information related to its security practices.


The Payment Portal is not intended for children. If You are below the age of 13, You must not use the Payment Portal or submit any personal information to the Payment Portal. Justice Systems does not knowingly accept any registrations or other personal information from those under the age of 13.

California Residents - Disclosures, Rights and Privacy Requests


The California Consumer Privacy Act ("CCPA") requires specific disclosures for California residents. To accomplish those, this Privacy Policy helps You understand how Justice Systems handles Your information by explaining:

CCPA Rights

The CCPA also permits consumers who are California residents to: (a) request information about how Justice Systems collects, uses and discloses their information over the past 12 months; (b) opt out of Justice Systems selling their information; (c) request Justice Systems delete their information; and (d) request certain information regarding Justice Systems's disclosure of personal information to third parties for their direct marketing purposes under California's "Shine the Light Law" (Civil Code Section 1798.83). The CCPA also provides the right to not be discriminated against by a California resident for exercising any of the privacy rights. Justice Systems will not discriminate against You for exercising any of these rights. You should note that these rights do not apply to certain exempted activities provided under the CCPA (e.g., personal data collected, processed, shared, or disclosed by financial institutions pursuant to federal law such as the Gramm-Leach-Bliley Act).

Making a CCPA Privacy Request

If You are a California resident, You may exercise Your rights under the CCPA by submitting a request to the Subscriber by following the Subscriber's procedures outlined in the Subscriber's privacy policy. You may also submit a request to Justice Systems through the following link: Privacy Request Site or by sending an email to: You may also contact Justice Systems as set forth in the section of this Privacy Policy entitled "Contact Justice Systems" below.

When submitting a request to Justice Systems, please identify the Justice Systems Omni Payment Portal when making such a request, the Subscriber, and describe Your request with sufficient detail to allow Justice Systems to properly understand, evaluate and respond to it. There is no fee for making a request. The CCPA provides for how long Justice Systems has to respond and governs the number of times You may submit a request over the course of a year.

Upon submitting a request to Justice Systems under the CCPA, Justice Systems will seek to validate Your identity in accordance with the CCPA. To do so, Justice Systems may request additional information and You will be responsible for providing that information. If You fail to do so, You understand that Justice Systems will not be able to respond to Your request. To the extent Justice Systems does not already have the information You provide to validate Your identity, Justice Systems will only use that information for that purpose.

The CCPA provides for a variety of exceptions to Your rights under the CCPA and as result, Justice Systems may have reasons to deny a specific request. If that were to occur, Justice Systems will inform You of the denial and the basis for such denial.

Opt-Out of Sale of Personal Information

If you are 16 years of age or older, You have the right to direct Justice Systems to not sell Your personal information at any time (the "right to opt-out"). Justice Systems does not currently sell the personal information of users of the Payment Portal nor will Justice Systems ever sell personal information of any user it knows are less than 16 years of age, unless Justice Systems receives affirmative authorization (the "right to opt-in") from either the consumer who is at least 13 but not yet 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may submit a request to Justice Systems by submitting a request through the following link: Privacy Request Site or by sending an email to:


The Payment Portal is not intended for use and does not target end users located in the European Economic Area. Any requests related to the European Union (EU) General Data Protection Regulation (GDPR) should be directed to the Subscriber that requested that You use the Payment Portal.


Justice Systems reserves the right to amend this Privacy Policy at Justice Systems' discretion and at any time. When Justice Systems makes changes to this privacy notice, Justice Systems will post the updated notice on the Payment Portal and update the notice's effective date. Your continued use of the Payment Portal following the posting of changes constitutes Your acceptance of such changes.


If you have any questions regarding this Privacy Statement, You may contact Justice Systems by using the information below.

Justice Systems, Inc.
1150 W. Kilgore Ave.
Muncie, IN 47305
Attn: Legal Department
Tel +1-800-488-4420